branching question channel acknowledgement responses⏎
buffer closed (defensive) body position checking for inferences⏎
buffer block format claim letter⏎
complaint letter build goodwill body⏎
build goodwill buffer closed question⏎
chronological resume close clustering⏎
boilerplate assumptions blocking⏎
blind copies common ground compound sentence⏎
blind copies business-ese assumptions⏎
body language chartjunk body language⏎