blind ads citation complex sentene⏎
blind copies collection series citation⏎
common ground clip art case⏎
business-ese complete close⏎
boilerplate build goodwill body⏎
bias-free language claim letter build goodwill⏎
communication theory complaint letter blocking⏎
body clear chronological resume⏎
channel complete channel overload⏎
checking for inferences body conclusion⏎