channel clip art complex sentene⏎
brainstorming blind ads business-ese⏎
claim letter blind copies closed question⏎
closed question block format clear⏎
block format complimentary close close⏎
acknowledgement responses business-ese boilerplate⏎
chartjunk channel checking for inferences⏎
clear active listening citation⏎
checking for feelings bias-free language active verb⏎
claim letter active verb blind ads⏎